Customization in CRM

  Microsoft Dynamics CRM was created to facilitate the customizing and configuring of the system, to meet the organization’s needs. It can be used to enhance the different practices of varying businesses. Companies can tailor Microsoft Dynamics CRM to more...

Social Engagement in Microsoft Dynamics CRM

Social listening allows companies to listen to what people are saying globally across social media. It can help you listen to your customers and analyze what they are saying on social media networks such as Facebook, YouTube, Instagram, and blogs. Microsoft Social...
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