BLOG

Customization in CRM

  Microsoft Dynamics CRM was created to facilitate the customizing and configuring of the system, to meet the organization’s needs. It can be used to enhance the different practices of varying businesses. Companies can tailor Microsoft Dynamics CRM to more...

Social Engagement in Microsoft Dynamics CRM

Social listening allows companies to listen to what people are saying globally across social media. It can help you listen to your customers and analyze what they are saying on social media networks such as Facebook, YouTube, Instagram, and blogs. Microsoft Social...

Reasons to Use Microsoft Dynamics CRM

Microsoft Dynamics CRM is customer- oriented and covers many marketing, customer service and sales activities. It is one of the fastest growing CRM systems. There are many benefits of using Microsoft Dynamics CRM over other customer relationship management systems....

Introduction to Microsoft Dynamics CRM

Dynamics CRM is Microsoft's Customer Relationship Management System. Dynamics CRM provides companies with tools to make the sales, marketing, and customer service processes more effective and efficient. It ensures that all customer opportunities are maximized and all...